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91ÊÓƵ Definition of Terms

Word/Phrase Definition
Aboriginal and/or Torres Strait Islander Student Definition of any person of Aboriginal or Torres Strait Islander descent, who identifies as Aboriginal or Torres Strait Islander and is accepted by his/her community as Aboriginal or Torres Strait Islander.
Academic Appeal To apply for a review of an assessment outcome or result, academic grade or Recognition of Prior Learning assessment result.
Academic Integrity Commitment to and demonstration of honest behaviour in an academic setting including ensuring that all assessment items are student's own work.
Academic Misconduct Any action undertaken by a student that unfairly advance his, her or another student's progress in a subject and/or course. It includes plagiarism, cheating, fabrication, misrepresentation and copyright violation.
Accident Incident Reporting Accidents and Incidents include any workplace event that endangers the health or safety of a person or a workplace event that did or could result in:

  • an injury or illness to a person (including other persons/third parties)
  • harm to the environment
  • property damage
  • equipment/plant failure
  • a theft or security issue
  • a 'near hit'
  • a 'Notifiable Incident' including 'dangerous incidents'.
All accidents or incidents must be reported in RiskMan, and teachers must complete the RiskMan report on behalf of any student. All reports are automatically forward to the 91ÊÓƵ WHS team for review.
ACT Funding Agreement (ACTFA) Contractual arrangement between the ACT Government and RTOs for the delivery of ACT Government training initiatives.
ACT Government Training Initiative Any training initiative which is funded by the ACT Government, whether in whole or in part. Training initiatives may target specific student groups, such as equity groups and/or specific skills and qualifications. Specific contractual provisions apply for each initiative.
ACT Qualifications Register A register containing information about qualifications available through ACT Government training initiatives, including approved RTOs.
ACT Skills Needs List Identifies the ACT priorities for VET in the ACT at a qualification level. The list will allow targeted funding of training for the development of a productive and highly skilled workforce to contribute to the ACT's economic future.
ACT Standards for Delivery of Training (ACT Standards) Schedule to the ACT Funding Agreement (ACTFA). Mandatory standards for RTO management and delivery of training in the ACT.
Additional Support Individual support provided to a student to undertake and/or complete a training course or qualification under and ACT Government training initiative. This could be interpreter services, specialised LLN tuition, mentoring, counselling. RTOs may identify that a student requires additional support at the time of enrolment, during the initial skills assessment, or anytime during the delivery of training.
Admission Acceptance into a 91ÊÓƵ course of study - Admission may be dependent on meeting the course entry requirements, such as –

  • attendance at an information session
  • providing a portfolio
  • meeting pre-requisite or, co-requisite requirements
  • the student type, eg, domestic, international, apprentice/trainee
  • providing required identification documents
  • providing evidence for any recognition of prior learning
  • having existing qualifications
  • having specific experience
  • meeting age requirements.
Aggressive/Violent Behaviour/conduct includes but is not limited to the following:

  • assaulting, threatening, physically or verbally abusing or intimidating (invading personal space; spitting on/at a person or object/image in the class) another member of the 91ÊÓƵ community
  • acting in a way which endangers the health, safety or well-being of others; damage, misuse, or threat to, or the unauthorised removal of, 91ÊÓƵ property or the property of students or 91ÊÓƵ staff
  • self-harming
  • criminal actions.
Aggressive and violent behaviour can be viewed on a continuum from behaviour that disrupts learning to physical violence. Behaviour that is threatening but does not include physical assault of a person can be deemed aggressive.
Application Form An Online Application form is used to apply for admission to a 91ÊÓƵ course of study

A PDF Application form is used to apply for admission to a 91ÊÓƵ course and enrol into unit/s of study.
Application Type A trigger which determines available courses and correct fees. The fees are calculated and determined by the subjects chosen.
Apply To seek Admission into a Course.
Apprentice Person contracted to an employer through an Australian Apprenticeships Training Contract who is undergoing training for a recognised trade occupation.
Apprenticeship Network Provider (ANP) Approved by the Commonwealth to deliver Australian Apprenticeship services in the ACT, including providing training contract signup and advice and support services tailored to the needs of employers and apprentices throughout the apprenticeship.
Assessment The process of collecting evidence and making decisions on whether competency or learning outcomes have been demonstrated and successfully achieved.
Attendance This is presence in a scheduled class (see also International Student attendance records and requirements).
ASQA Delegation An ASQA delegation is approved for RTOs with a strong history of VET compliance and who make frequent and extensive changes to their scope of registration. It is a functional mechanism enabling these RTOs to manage their own scope of registration.
Australian Apprentice Term used to describe both apprentices and trainees, who have entered into an Australian Apprenticeships Training Contract.
Australian Apprenticeship Combination of practical work on-the-job, with structured training to achieve a nationally recognised qualification under an Australian Apprenticeships Training Contract, and involves a student and employer.
Australian Government student loan assistance Assistance available to students through Commonwealth Government student income-contingent loan and/or fee deferral schemes. This specifically includes, but is not limited to, HECS-HELP, FEE-HELP, VET FEE-HELP and VET Student Loans.
Australian Qualifications Framework (AQF) The national policy for regulated qualifications in Australian education and training. It incorporates the qualifications from each education and training sector into a single comprehensive national qualifications framework.

Australian School-Based Apprenticeship (ASBA) Part of the national Australian Apprenticeship system. It provides school students with the opportunity to combine practical paid work with structured training as part of their education Course to achieve a nationally recognised qualification.
Australian Skills Quality Authority (ASQA) The national regulator for Australia's vocational education and training sector.

AVETARS ACT Vocational Education and Training Administration Records System (AVETARS) is the system for managing the administration of ACT Government training initiatives.
AVETMISS Australian Vocational Education and Training Management Information Statistical Standard (AVETMISS) is the agreed national data standard for the collection, analysis and reporting of VET information in Australia.
Award Issuance of a testamur as formal completion of an accreditation qualification as defined by the AQF (Australian Qualification Framework). Awards are not issued for Statements of Attainment and non-accredited Courses. 91ÊÓƵ does not issue Year 12; this is awarded by the Board of Senior Secondary Studies.
Banner term A semester, for example Banner term 202110 is semester 1, 2021 and Banner term 202120 is semester 2, 2021.
Borrower A borrower must have a current 91ÊÓƵ Card (current 91ÊÓƵ and 91ÊÓƵ Solutions staff and enrolled students) or a 91ÊÓƵ Borrower's card (Community and Reciprocal users) in order to borrow library resources.
Bullying Bullying behaviour is a form of harassment and is based on a misuse of power in human relationships. From awork health and safety perspective, bullying is defined as: repeated, unreasonable behaviour directed toward a person, or group of people, which, creates a risk to health, safety and welfare.
Casual Teacher A qualified person employed to deliver training paid on an hourly basis. See also ACT Public Service Canberra Institute of Technology (Teaching Staff) Enterprise Agreement 2019-2021).
Canberra Institute of Technology Act 1987 (91ÊÓƵ Act) This Act describes the governance and functions of the Canberra Institute of Technology (91ÊÓƵ).
Census Date Is the final date a student is able to apply for a VET Student Loan/FEE-HELP assistance and the date a student incurs a VET Student Loan/FEE-HELP debt (the tuition fees) for the unit undertaken. In addition, the Census Date is the final date a student can withdraw without incurring a debt.
Certificate of Confirmation of Aboriginality or Torres Strait Islander Descent A certificate received by an Indigenous Australian person to validate their acceptance and acknowledgement as an Aboriginal or Torres Strait Islander person by the land council of their area of origin /or other recognised Indigenous organisation. Under the Aboriginal and Torres Strait Islander Act 1989 the Yurauna Centre does NOT qualify as an Indigenous organisation that can grant a Certificate of Confirmation.
Cheating Those actions by a student that attempt to actually give the student or another student an unfair or dishonest advantage in an assessment event, or unfairly or dishonestly disadvantage other students in an assessment event.
91ÊÓƵ Card Identification card issued to 91ÊÓƵ students, staff and visitors from the Unicard system.
91ÊÓƵ ICT Business System A system used for Conducting 91ÊÓƵ business. Examples of ICT business systems used by 91ÊÓƵ include but not limited to Banner, eLearn, eLR, CRM, My Profiling, AVETARS.
91ÊÓƵ Identification Number The reference number generated in Banner used to identify a student or staff member.
91ÊÓƵSA 91ÊÓƵ Student Association
91ÊÓƵ Self Service Part of Banner where students can access their own records and apply and/or enrol.
91ÊÓƵ Staff Any person employed by 91ÊÓƵ, on contract to 91ÊÓƵ, or employed by Shared Services ICT and embedded in 91ÊÓƵ.
91ÊÓƵ Student A person that has been admitted to a Course of 91ÊÓƵ and has enrolled and paid for subjects within the Course.
91ÊÓƵ Student Accommodation Accommodation managed by 91ÊÓƵ or its agent 91ÊÓƵ Solutions including on and off campus accommodation owned by 91ÊÓƵ and premises rented or leased by 91ÊÓƵ or 91ÊÓƵ Solutions and homestay accommodation arranged by 91ÊÓƵ or 91ÊÓƵ Solutions.
91ÊÓƵ Student Services Where students can get information on 91ÊÓƵ services and apply and enrol into Courses.
91ÊÓƵ Visitors Persons not employed by 91ÊÓƵ, e.g. academics and external agency representatives, who are collaborating with 91ÊÓƵ staff on a project for a defined period and require access to 91ÊÓƵ facilities and systems.
Community Users Are members of the general public who have applied for and have paid an annual fee to access the Learning Centre. A 91ÊÓƵ Borrower’s card provides identification of this entitlement.
Competency Unit of Competency from a National Training Package
Compassionate and Compelling Circumstances Compassionate or compelling circumstances are generally those beyond the control of the student and which have an impact upon student's course progress or wellbeing (as stated in The National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007).
Complaint A grievance or an expression of dissatisfaction about the administration, management or operation of training services made by students, staff or members of the public, which may be communicated or reported formally or informally.
Complaint Manager The delegate of the Executive Director Corporate Services assigned to manage the resolution of the complaint.
Concession This is a reduction in full Course, subject, or RPL fee. Concessions are only available to people in receipt of, and provide current eligibility evidence of either a low income health care card or one of the following:

  • Youth Allowance or
  • Newstart Allowance or
  • ABSTUDY/Austudy or
  • Pensioner Concession or
  • Parenting Payment or
  • Partner Allowance or
  • Department of Veterans' Affairs Children's Education Scheme Allowance or
  • Veterans' Affairs Service Pensioner Concession.
  • Widows Allowance
Other income support pensions may entitle you to a concession if the benefit meets the Centrelink's income support means test criteria. Apprentices may be eligible for a concession and students should discuss this with Student Services staff at time of enrolment.
Conflict of Interest Conflict of interest occurs when actions or decisions are influenced by, or perceived to be influenced by, personal considerations.
Contract A legally binding agreement.
Contractors Staff engaged through a Contract to provide services to 91ÊÓƵ.
Copyright Copyright is a form of intellectual property that protects the original expression of ideas. Copyright works are protected by law as set out in the Copyright Act (1968) from the time the work is first created. Copyright works are also protected under the laws of other countries who are signatories to international treaties. The copyright owner has the exclusive right to reproduce, publish, communicate, perform and adapt their work. Copyright works include: literary works (e.g. books, articles, computer Courses, and anthologies), artistic works (e.g. maps, graphic art, illustrations, paintings, and photographs), dramatic works (e.g. plays and scripts), musical works (sheet music), films, sound recordings, broadcasts and published editions.
Counselling - Academic Provides support for students with any issues relating to study, including time-management, study skills, stress management, study/life balance and study-related anxiety.
Counselling - Employment Assisting students to acquire the skills necessary to effectively seek employment.
Counselling - Personal Assisting enrolled students to manage themselves and deal with issues of a personal, family and/or psychological nature.
Course Any qualification or collection of nationally accredited or recognised subjects or competencies which are constructed together by curriculum or marketed together or grouped together on Banner and when completed form a subset of a qualification.

A course of study is a training pathway leading to a defined outcome and recognised by the issuance of an award or other statement of attainment. An e-learn course is a course clustering learning and assessment activities to deliver training for one or more subjects or units of competency.
Course Advice Provision of advice by 91ÊÓƵ staff to students on how to make an appropriate course and/or career choice.
Course Review & Improvement (PRI) A continuous improvement process conducted throughout the duration of the Course. It is a quality assurance tool for delivery and assessment of Courses across 91ÊÓƵ. The PRI assists in identifying areas of need and developing strategies for improvement.
Creator A creator is the author or producer of information or product and is defined as someone who has substantial participation in:

  • concept and design or analysis and interpretation of data
  • drafting a work or critical revision
  • the final approval of a work to be published.
Credit Transfer Is when a Unit of Competency/Subject is given direct credit using previous formal training from an accredited training package, where the national code is identical or when the unit of competency/subject is identified as equivalent on .
CRICOS Commonwealth Register of Institutions and Courses for Overseas Students.
Criterion referenced assessment Assessed against clearly stated criteria.
Course Reference Number (CRN) A CRN is the Banner identifier for a particular class for a subject.
Course Reference Number (CRN) End Date The scheduled date to indicate the end of a unit/subject. The CRN's Start Date and End date are found against the student's name on the class Roll. For traditional CRNs, the end date is the same for all students registered within that CRN. For Open Learning CRNs, the end date is linked to the individual student's registration period.
Defer or Suspend enrolment (as defined in the National Code of Practice) To defer or suspend enrolment means to temporarily put studies on hold (adjourn, delay, postpone). Providers do this by notifying the Department of Education and Training, through Provider Registration and International Student Management System (PRISMS) of the deferment or suspension of enrolment. A student may request a temporary deferment or suspension to his or her enrolment on the grounds of compassionate or compelling circumstances. A provider may also initiate suspension of a student’s enrolment due to unsatisfactory student conduct.
Designated place for Australian Aboriginal and Torres Strait Islander student A guaranteed place in a Course of study granted to an Australian Aboriginal and Torres Strait Islander student when they comply with the conditions listed in Principle 3.2 of the Australian Aboriginal and Torres Strait Islander Policy.
Digital Information Literacy The ability to use digital technologies such as a computer or a smart phone to find, locate, evaluate, organise and use information effectively. It is an important prerequisite for independent learning, workplace learning and lifelong learning.
Directly-billed students Students who are directly billed through the BANNER system. It does not include International students, students enrolled under an enterprise-to-enterprise agreement ('BDU' students) or students of special-purpose Government courses who are not billed through the BANNER system.
Directorate Chief Minister, Treasury and Economic Development Directorate (CMTEDD) and includes any officer of that Directorate who is authorised by the Director-General to perform the functions of the Directorate.
Disability Disability – defined by the Discrimination Act 1991) (1). In this Act disability means:

  1. total or partial loss of a bodily or mental function; or
  2. total or partial loss of a part of the body; or
  3. the presence in the body of organisms that cause disease or illness; or
  4. the presence in the body of organisms that are capable of causing disease or illness; or
  5. the malfunction, malformation or disfigurement of a part of the body; or
  6. a disorder or malfunction that results in a person learning differently from a person without the disorder or malfunction; or
  7. a disorder, illness or disease that affects a person's thought processes, perception of reality, emotions or judgment or that results in disturbed behaviour; or
  8. any other condition prescribed by regulation.
Disciplinary Action Any action taken by 91ÊÓƵ in response to academic misconduct by a student or an episode of unsatisfactory student conduct.
Discrimination as defined by the Discrimination Act 1991.

  1. For this Act, discrimination occurs when a person discriminates either directly or indirectly, or both, against someone else.
  2. For this section, a person directly discriminates against someone else if the person treats, or proposes to treat, another person unfavourably because the other person has 1 or more protected attributes.
  3. For this section, a person indirectly discriminates against someone else if the person imposes, or proposes to impose, a condition or requirement that has, or is likely to have, the effect of disadvantaging the other person because the other person has 1 or more protected attributes
  4. However, a condition or requirement does not give rise to indirect discrimination if it is reasonable in the circumstances.
  5. In deciding whether a condition or requirement is reasonable in the circumstances, the matters to be taken into account include
    - (a) the nature and extent of any disadvantage that results from imposing the condition or requirement; and
    - (b) the feasibility of overcoming or mitigating the disadvantage; and
    - (c) whether the disadvantage is disproportionate to the result sought by the person who imposes, or proposes to impose, the condition or requirement.
Disruptive student behaviour/conduct is repeated behaviour that does not conform to the 91ÊÓƵ Student Code of Conduct in the training environment that has not ceased after requests to cease the behaviour and requires further action.
Due Diligence The level of judgment, care, prudence, determination, and activity that would reasonably be expected in assessing the capability of another party before entering into a formal association.
Duty of Care A duty of care is a legal duty to take reasonable care not to cause harm to another person that could be reasonably foreseen.
eLearn 91ÊÓƵ's Online learning environment is an integrated environment made up of three main systems; a learning management system (Moodle), a synchronous, "live" virtual classroom (Adobe Connect), and a digital learning object repository (Equella).
ELICOS English Language Intensive Courses for Overseas Students.
Eligible fees Fees incurred by a directly-billed student that are not able to be covered by FEE HELP/VET Student Loan.
Eligible VET Student Loan Course A VET course of study that leads to a diploma, advanced diploma, graduate certificate, graduate diploma or a qualification specified in the VET Guidelines
Eligible VET Student Loan Student For current eligibility refer to .
Enrolled The completed process of enrolment. A student remains enrolled while studying or awaiting academic result/s.
Enrolment (Enrol) Acceptance into 91ÊÓƵ subjects and payment completed. To enrol students must have:

  • a Unique Student Identifier (USI)
  • completed an enrolment application either paper based or online
  • no 91ÊÓƵ holds on their student account
  • organised payment of fees.
Enrolment Form (also see application form) A form, either online or paper which identifies the student and the units in which the student is enrolling. In cases of online enrolment the person will have already been Admitted into the Course. In cases of paper forms the person is usually Admitted into the Course on presentation of the enrolment form at 91ÊÓƵ Student Services. Once signed, or submitted (online forms) it commits the student to pay the fees associated with those units, unless he/she withdraws either online or in writing before the invoice due date or has applied for FEE-HELP/VET Student Loan before the invoice due date.
Enrolment Variation Form Where the Enrolment form is used to alter a student’s current enrolment. Once signed or submitted (online) it commits the student to pay the adjusted associated fees.
Enterprise Agreement ACT Public Service Canberra Institute of Technology (Teaching Staff) Enterprise Agreement 2019 - 2021 and the ACT Public Service Canberra Institute of Technology Enterprise Agreement 2019-2021.
Entry Requirements The minimum requirements for previous education, age and/or experience that an applicant needs to have to provide them with a reasonable chance of successfully completing a 91ÊÓƵ Course. Some Courses have requirements such as Language, Literacy and Numeracy testing and can include an interview and/or portfolio. Entry requirements are determined during the process of Course development, approval and accreditation.
Equity Ensuring everyone is treated in a fair manner, according to their individual needs. It requires fairness and impartiality but not necessarily treating everyone the same way. There are occasions where equity involves a decision made in good conscience to treat a person differently according to their circumstances.
ESOS Act The Education Services for Overseas Students Act 2000 (ESOS Act) and related legislation is designed to protect the interests of students coming to Australia on student visas. The legislation aims to protect and enhance Australia’s reputation for quality education, to provide tuition protection and support the integrity of the student visa Course.
Evaluation An analytical process that involves the collection and reduction of data culminating in a report containing recommendations about the policy or Course being evaluated.
Expel Action taken in accordance with the Student Conduct and Disciplinary Policy to compel a student from attending or studying at 91ÊÓƵ permanently.
Fee Assistance ACT Government Fee Assistance is available to help new and continuing students experiencing financial hardship to meet the costs of studying at 91ÊÓƵ.
Fee Payment Plan A document which sets out the fee payment responsibilities and due dates for instalments to be met by the student.
Finalisation of enrolment for Australian Apprentices Enrolment for Australian Apprentices is finalised at completion of the Training Plan. This allows a time period of 8 weeks from Notification of Business (NOB), for completion of all requirements.
Financial Assistance The coordination and management of the ACT Government Fee Assistance Course and any other special project financial assistance for 91ÊÓƵ students.
Formal Complaint A complaint which cannot be resolved informally and/or at the request of the complainant is dealt with through the 91ÊÓƵ formal complaint resolution process.
Full Fee Place (Commercial) The full cost of a place in a Course. Not Government subsidised. Concessions cannot be applied to the Course fee. If the student is not eligible for VET Student Loan/FEE-HELP, payment plans can be applied to the student fee and service and amenity fee.
Full-time International student (ESOS exempt) A currently enrolled international student who has enrolled for classes with a nominal study load of at least 15 hours per week or totalling more than 270 hours per semester, or who has enrolled for classes totalling less than 15 hours (270 hours per semester) nominal study load per week but deemed to be full-time by the College Director responsible for the student’s primary Course.
Full-time International student (Student visa) A currently enrolled international student studying on a student visa must be enrolled in a full-time CRICOS approved course/s. To meet national requirements these Courses must include a minimum of 20 scheduled contact hours per week or the number of contact hours as per CRICOS registration.
Government Subsidised Place A Government financially subsidised place in a Course. Concessions can be applied. Payment plans can be applied. Eligible students can apply for federal a government loan.
Harassment Harassment is any form of behaviour that is unwelcome, unsolicited, unreciprocated and usually (but not always) repeated and may be biased. It is behaviour that is likely to offend, humiliate or intimidate.
Hazard A hazard is any source of potential damage, harm or adverse health effects on something or someone under certain conditions at work.
Host Any appropriate organisation agreeing to provide relevant industry experience to a student enrolled at 91ÊÓƵ in an industry placement subject.
Identification Documents Documents required to be shown at the enrolment session or enrolment. In cases of online enrolment these may be provided after enrolment.
Invalid Module Enrolment. (IME) The lack of evidence of student participation within attendance records, assessment results, eLearn, student work or instructor notes where there has been a claim for funding.
Inappropriate or offensive material Includes but not limited to adult content, sexist, racist material or sites promoting crime or terrorism.
Independent Person A person not involved in the original decision.
Indigenous Scholarship Indigenous Scholarships are intended to Close the Gap in educational outcomes for Australian Aboriginal and Torres Strait Islander people.
Indigenous Student Any person of Aboriginal or Torres Strait Islander descent, who identifies as Aboriginal or Torres Strait Islander and is accepted by his/her community as Aboriginal or Torres Strait Islander.
Information Access & Management Guideline The terms and conditions of loan for information resources are decided by the 91ÊÓƵ Librarian. The Learning Centre's Information Access & Management Guideline details conditions of access to information resources, selection, acquisition, maintenance and evaluation of resources. It is available at each Campus Learning Centre.
Information Literacy Information Literacy enables individuals to recognise when information is needed and to identify, locate, evaluate, organise and use information effectively. Information literacy is an important prerequisite for independent learning, workplace learning and lifelong learning.
Information session An informal meeting where a person can find out detailed information regarding a course. This information may also be presented online.
Intellectual Property Intellectual property represents the property of someone's mind or intellect. In business terms, this also means proprietary knowledge. Types of intellectual property include patents, trademarks, designs, copyright, circuit layout rights, plant breeder's rights, and trade secrets.

91ÊÓƵ intellectual property is intellectual property created by staff members in the course of their employment with 91ÊÓƵ and 91ÊÓƵ Solutions and includes, without limitation: lecture notes; curriculum courses; module or subject outlines; course or plans; lesson plans; photographs and images, digital and audio visual material; courses; and the like. It also includes any invention (patentable or not), research, design (including industrial design) and methodology
International Student Attendance records Records systematically recorded on Banner for International Students on a Student Visa CRICOS non award or ELICOS registered courses which are reported on weekly for non-attendance. Non-attendance due to illness evidenced by a medical certificate, or other exceptional personal leave must also be recorded, monitored and reported fortnightly.
International Student Attendance requirements As defined under the mandatory Department of Immigration and Border Protection visa Conditions:

  • Students must attend at least 80% of the contact hours scheduled for each term or semester of their course.
  • Department of Immigration and Border Protection visa regulations allow non-attendance for 20% of contact hours to cover occasional absences and illnesses, including illness supported by a medical certificate. As soon as practicable after the provider becomes aware the student is no longer able to achieve 80% attendance for the term, semester or course, the student should be notified that they are in breach.
(Note: 91ÊÓƵ is also required to contact and counsel students who are absent for two consecutive days).
International Enrolment Student has met all conditions of offer, signed the letter of offer to accept the place in the course, has paid fees, has been issued an electronic confirmation of enrolment and has been entered into a course on the BANNER student database.
International/Overseas Students A person (whether within or outside Australia) who holds a student visa, other than one exempted by the ESOS Regulations 2001. Students on other classes of visa are not included.

Note: International Students in the context of this policy is limited only to those students subject to the ESOS Act, that is, on a student visa. International Students more generally refers to the total population of students who are not Australian Citizens and do not have permanent resident status.
International Services Unit (ISU) Is responsible for the recruitment and ongoing support of international students studying or intending to study at 91ÊÓƵ.
Invoice Due Date The payment due date listed on the student invoice.

For students enrolled in eligible FEE-HELP/VET Student Loan Courses the invoice due date for student fees will be the Courses census date.

A student is liable to 91ÊÓƵ for the fees associated with their enrolment unless they withdraw in writing, transfer the liability of the fees on to a third party (sponsored) or apply for FEE-HELP/VET FEE-HELP before their invoice due date.
Joint Venture An undertaking carried on by two or more parties other than in a partnership.
Language, Literacy Numeracy and Digital (LLND) Component of foundation skills.

  1. Language – refers to the understanding and use of spoken and written English.
  2. Literacy – refers to the integration of listening, speaking, reading, writing and critical thinking. It incorporates numeracy and it includes the cultural knowledge that enables a speaker, writer or reader to recognise and use language appropriate to different social situations.
  3. Numeracy – refers to the ability to use mathematics effectively to meet the general demands of life at home, in paid work and for participation in community and civic life.
  4. Digital – refers to the physical operation of using digital devices and software, including being able to search, communicate, critically thinking and analysis and create effectively to meet the demands of the digital world.
Learning Resources Repository Services This service includes maintenance of the digital learning repository (eLR), training 91ÊÓƵ staff in using the eLR, moderating resources to meet copyright obligations.
Learning Space A learning space may be formal or informal, physical or virtual (online). Informal learning spaces on campus (often referred to as Learning Commons) are student focussed spaces where students study, collaborate, socialise, access and interact with resources and technology, and access services that support their learning and research, such as library and information services and educational support services.
Legal Deposit A statutory provision which obliges publishers to deposit copies of their publications in libraries in the country in which they are published. Under the Copyright Act 1968.
Local student A person who is an Australian or New Zealand citizen, a permanent Australian resident or holder of an Australian permanent resident humanitarian visa (see Procedure 1 for Approved list of Identification documents).
Major & Minor Excursions A major excursion is an off-campus activity that lasts more than a day or a day excursion that has been classified as a Major Excursion by the College Director. This includes interstate and overseas trips.
A minor excursion is an off-campus activity that lasts less than a day and is approved by the College Director as being a minor excursion.
Mandatory Attendance Requirements Requirement for International Students studying ELICOS or the ACT Year 12 Course - must attend at least 80 per cent of the contact hours scheduled for each study period of student's course.
Mature Age A person who turns 20 years of age during his or her first year of enrolment. (For ACT Year 12 students the BSSS definition applies).
Modified Grade A Modified Grade is a grade issued to a student who is unable to achieve all the learning outcomes in a subject or unit of competency as a result of their disability. It indicates that the student has achieved all possible learning outcomes to the limit of their ability. This grade is a 'fail' grade. The definition of a Modified Grade will be printed on the back of Official 91ÊÓƵ result notices and academic transcripts as "Modified Grade (for students with a disability who are unable to achieve all outcomes)".
Moral Rights (Copyright) Moral rights are the personal rights individual creators have in the works they have created, even if they do not own the copyright. Moral rights are set out in the Copyright Act (1968). Creators have the right to be attributed or credited for the work, not to have their work falsely attributed and not to have their work treated in a derogatory way.
My Profiling – see Ready Skills An electronic tool called 'Ready Skills' used to support the learning of apprentices and trainees at 91ÊÓƵ. Ready Skills is used to gather evidence of apprentice and trainee activity in the workplace as a requirement of an apprenticeship or traineeship.
National Code 2018 National Code of Practice for Providers of Education and Training to Overseas Students 2018 (The National Code 2018).
The National Code is a set of nationally consistent standards that governs the protection of overseas students and delivery of courses to those students by providers registered on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS).
National VET Regulator (NVR) The National Vocational Education and Training Regulator (NVR) is an independent Commonwealth statutory authority set up in 2009 to regulate the vocational education and training (VET) sector.
Natural Justice / Procedural Fairness Natural justice also called procedural fairness, applies to any decision (action or inaction) that can affect the rights, interests or expectations of an individual in a direct or immediate way. It requires that:

  • individuals are given an opportunity to be heard
  • decision makers act without bias or self-interest
  • decision makers base their decisions on evidence that is relevant to the facts in issue.
Non profile funded delivery This includes both cost recovery and commercial delivery.
Non-standard enrolment / assessment Enrolment pattern / assessment option available as an exception to a 91ÊÓƵ staff member which is different from that available to the majority of other students in the Course.
Notification of Business (NOB) Electronic process by which the Directorate (Skills Canberra) advises the RTO it has been nominated as the training provider on a National Training Contract.
Off-Campus Activity Any authorised and approved activity that takes place outside 91ÊÓƵ premises where participating staff and students are deemed to be at work (see also major and minor excursion).
Officers (Workplace Health and Safety Act 2011) A person who makes, or participates in making, decisions that affect the whole, or a substantial part, of a business or undertaking of the Territory is taken to be an officer of the Territory for the purposes of this Act. In 91ÊÓƵ the following positions have been identified as officers; Chief Executive, Executives, College Directors and Board members. However other individuals within 91ÊÓƵ may also be considered officers.
Official Academic Advice An official document, either a Record of Results or a Statement of Attainment, produced from Banner which shows the details of a student's achievements at 91ÊÓƵ.
Partnership The relationship which exists between parties carrying on business in common with a view for profit. Formal partnerships require Ministerial approval.
Pastoral Care Officer (PCO) 91ÊÓƵ Staff member appointed by Colleges as Pastoral Care Officer for International Students.
Pathway Plan A plan developed for young people under 17 years of age with the support of an Advisor who will discuss an individual's needs and help them to create a study package to suit their goals.
Peer Tutoring Tuition from an advanced student or graduate.
Permanent and Temporary Teachers Has the same meanings as within the Enterprise Agreement.
Personal Information As by the Information Privacy Act 2014 Personal information includes a broad range of information, or an opinion, that could identify an individual. What is personal information will vary, depending on whether a person can be identified or is reasonably identifiable in the circumstances. For example, personal information may include:

  • an individual's name, signature, address, phone number or date of birth
  • employee record information
  • photographs
  • internet protocol (IP) addresses
  • voice print and facial recognition biometrics (because they collect characteristics that make an individual's voice or face unique)
  • location information from a mobile device (because it can reveal user activity patterns and habits)
  • as required by the ESOS Act (international students only).
Personal Protective Equipment (PPE) Safety clothing and equipment for specified circumstances or areas, where the nature of the work involved or the conditions under which people are working, requires its wearing or use for their personal protection to minimise risk.
Plagiarism Actions by a student that use the ideas, words or work of another person without acknowledging the sources of the ideas, words or work.
Principal Course The highest/final level of study being undertaken by the International Student on their current student visa.
PRISMS Provider Registration and International Students Management System
Privacy Principles The Territory Privacy Principles established by the Privacy Information Act 2014 (ACT)
Procedural Fairness See definition for Natural Justice.
Prohibited (Use or material) Usage or material that could:

  • damage 91ÊÓƵ's reputation
  • be misleading or deceptive
  • result in victimisation or harassment,
  • lead to criminal penalty or civil liability
  • be reasonably found to be offensive, obscene, threatening, abusive or defamatory.
Proof of Aboriginality 91ÊÓƵ will accept as evidence, a Certificate of Confirmation of Aboriginality or Torres Strait Islander descent stamped with their common seal. In some instances Birth Certificate evidence together with a parent’s Certificate of Confirmation of Aboriginality or Torres Strait Islander descent will be accepted by the Director of 91ÊÓƵ Yurauna Centre.
Provider (as defined in the ESOS Act) An institution or other body or person in Australia that provides or seeks to provide courses to overseas students. To provide courses, a provider must comply with State or Territory approval requirements and become registered on CRICOS.
Qualification An accredited award as defined by the AQF (Australian Qualification Framework).
Ready Skills (previously My Profiling) An electronic tool called 'Ready Skills' used to support the learning of apprentices and trainees at 91ÊÓƵ. Ready Skills is used to gather evidence of apprentice and trainee activity in the workplace as a requirement of an apprenticeship or traineeship.
Reasonable adjustment The Disability Discrimination Act (DDA) requires institutions to take reasonable steps to enable a student with a disability to participate in education on the same basis as a student without a disability. An adjustment is reasonable if it balances the interests of all parties affected. In assessing whether a particular adjustment is reasonable, 91ÊÓƵ will consider:

  • The student's disability and his/her views;
  • The effect of the adjustment on the student, including the effect on his/her ability to achieve learning outcomes, participate in courses or Courses and achieve independence;
  • The effect of the proposed adjustment on anyone else affected, including the education provider, staff and other students;
  • The costs and benefits of making the adjustment.
Reasonable adjustments include:

  • Making training and assessment materials and methods accessible;
  • Adapting the physical environment and equipment.
Reciprocal users Are staff and students from other educational institutions where a reciprocal arrangement exists, who request access to the Learning Centre under the conditions of the relevant reciprocal agreement. A 91ÊÓƵ Borrower's card provides identification of this entitlement.
Recognition of Prior Learning (RPL) The assessment of someone's skills and knowledge against units of competency (UOC) or subjects from a nationally-recognised qualification. It includes things such as workplace assessment, challenge tests, competency conversations (interviews) or a blend of these and possibly some previous study (university or old RTO qualifications). See RPL page on 91ÊÓƵ Website.
Record of Results A record of a student's results achieved through study at 91ÊÓƵ.
Regional student A student from outside the Canberra region and not living within reasonable travelling distance for study (but not an International student).
Registered Training Organisations (RTOs) Organisations that are registered by state and territory training authorities to deliver nationally recognised training that is:

  • recognised Australia-wide,
  • part of a Training Package developed to meet the needs of industry, and
  • leads to an AQF qualification.
Research Research comprises systematic experimental and theoretical work, application and/or development that results in an increase in the stock of knowledge, including knowledge of humans, culture and society, and the use of this stock of knowledge to devise new applications. Research has investigation as a primary objective, the outcome of which is new knowledge, with or without a specific practical application, or new or improved materials, products, devices, processes or services. This includes critical investigation of aspects of vocational education and training, and tertiary education and training, including evaluative studies on training Courses.

(Definition from Australian Qualifications Framework – First edition July 2011 and Guidelines for the registration of non self-accrediting higher education institutions and the accreditation of their course/s (relating to National Protocols A and B) – October 2007 (DEEWR).
Research Ethics Principles to guide the conduct of researchers to safeguard the interests of participants involved in research. The principles are research merit and integrity, justice, beneficence, and respect (for people and their privacy, and avoidance of harm) (Definition informed by National Statement on Ethical Conduct Involving Human Research (2007)).
Resit A resit requires a student to demonstrate competence by completing all or part of an assessment item again. This is particularly appropriate to tests and practical exercises.
Respondent The person, business or agency against whom a complaint was made.
Restrictive Hold A marker applied to a student's record on Banner. Restrictive holds restrict students from one or more of the following services: accessing Library resources, enrolling in further subjects, attending classes, accessing results, and graduating.
Resubmit A resubmit allows a student to demonstrate competence by amending the assessment item to the specified standard. This is particularly appropriate to assignments. It may be used with a test where it only requires minimal effort to bring it up to the required standard.
Review Review involves the systematic gathering of information on all aspects of educational delivery to identify areas requiring improvement and to guide future curriculum development and delivery decisions.
Reviewable Decision Means a decision mentioned in section 20, Part 6 of the Canberra Institute of Technology Act 1987. The following decisions are reviewable. A 91ÊÓƵ student may seek a review of a reviewable decision by the ACT Civil and Administrative Tribunal

column 1column 2column 3column 4
itemsectiondecisionentity
113(1)arefuse to admit person to course of study or instruction of 91ÊÓƵperson refused admission
213(1)(b)refuse to admit person to assessment by 91ÊÓƵ person refused assessment
314(1)refuse to issue award to personperson refused award
Note - The Student Conduct Policy and the Student Conduct Procedures operate separately to the provisions of section 20 of the with respect to the meaning of Reviewable Decision in the 91ÊÓƵ Act. This is due to the fact that a 91ÊÓƵ student to which this policy applies has already previously been admitted to a 91ÊÓƵ course of study or instruction and/or has already previously been admitted to assessment by 91ÊÓƵ and is purely being managed by 91ÊÓƵ staff in accordance with the Student Conduct Policy and Student Conduct Procedures as a result of their behaviour which has been determined as not meeting the 91ÊÓƵ Student Code of Conduct.
Risk The chance of something happening that could prevent or impair the achievement of objectives and outcomes. It can be a hazard or an opportunity.
Risk assessment The overall process of risk identification, risk analysis and risk evaluation. This also includes appropriate ways to eliminate or control the risk.
Roll Printable record of the names, attendance records and results for each assessment event or item for each student in the CRN.
Roll Books Roll books refer to documents used by teachers to record student attendance and results. It includes traditional roll books, Banner class roster printouts and 91ÊÓƵ eLearn student records.
Re-enrolment Pathway (RP) Hold A Re-enrolment Pathway Hold (RP) is manually placed on a Student Banner Account by Banner Assist upon request from Student Support Staff/ Directors/Senior Managers/Executive Directors and/or Chief Executive. It is used when a student must talk to a Student Support Staff/ Directors/Senior Managers/Executive Directors and Chief Executive before proceeding with further study at 91ÊÓƵ. This type of Hold prevents enrolment.
Safe Work Procedures Safe work procedures can be referred to by a number of terms including Standard Operating Procedures (SOP), Safe Work Method Statements (SWMS) and Job Safety Analysis (JSA). Each procedure has a different role but a common purpose is to identify and document a set of written instructions associated with hazards/risks, controls implemented and appropriate training requirements to ensure safety through elimination and management of risks routinely encountered by all individuals involved in performing tasks. A SWMS must be used for high risk construction work.
School Based Apprenticeships and Traineeships (SBAT) Is the NSW term used for an Australian School Based Apprenticeship (ASBA).
Scheduled Class The planned time and place for a class learning session. Students can find scheduled classes on their Student timetable PDF or in elearn.
Scholarly Activity Scholarly endeavours could include creative enquiry, self-directed research involving review of current discipline-related literature, attendance at conferences and seminars professional practice and/or secondment; collecting, interpreting, analysing and disseminating research findings, and gaining relevant higher level qualifications.
Scholarship a financial/resource support to a student, paid in the course of their study Course.
Scope of Registration The particular services and products that an RTO is registered to provide. The RTO's scope defines the specific AQF qualifications, units of competency and accredited Courses/courses it is registered to provide. This is listed on training.gov.au.
Sexual Harassment Any unwanted or unwelcome sexual behaviour, which makes a person feel offended, humiliated or intimidated.
Skilled Capital An ACT Government funded training initiative offering the Canberra community access to subsidised quality training in critical skills need areas across a range of industries. The qualifications and skill sets offered under Skilled Capital are informed by the ACT Skills Needs List for training that is most likely to lead to improved employment outcomes.
Skills Canberra Refer to State Training Authority and Directorate.
Skills Recognition The term 91ÊÓƵ uses for all types of recognition of previous skills and experience including Recognition of Prior Learning (RPL - skills and knowledge assessment) and Credit Transfer - formal study from another Registered Training Organisation. Skills Recognition acknowledges the skills a candidate/student has prior to commencing study with 91ÊÓƵ and gives them credit towards their course (this could be the entire Course if RPL is included) so their study time is reduced to only skills and knowledge they don't have. 91ÊÓƵ is committed to Skills Recognition as an important service for current and prospective students.
Sponsored Student Sponsored students have their fees paid by a third party. After a student has submitted a completed sponsorship form, the student is treated as fully paid regardless of whether payment has actually been received.
Standards for Registered Training Organisations (RTOs) 2015 These are applied by RTOS to deliver nationally accredited training.

The purpose of these Standards is to:

  1. set out the requirements that an organisation must meet in order to be an RTO;
  2. ensure that training products delivered by RTOs meet the requirements of training packages or VET accredited courses, and have integrity for employment and further study; and
  3. ensure RTOs operate ethically with due consideration of learners' and enterprises' needs.
Statement of Attainment A document that displays the units of competency or accredited modules that a student has completed as part of a nationally recognised course or a 91ÊÓƵ program that is a) a VET accredited course not leading to a qualification, b) a skill set, or c) a subset of a qualification delivered as standalone training.
State Training Authority (STA) The Directorate is an administrative unit of the ACT Government that acts as the State Training Authority in the ACT. The Directorate is responsible and accountable for the provision of strategic advice on ACT VET. As the STA, the Directorate administers ACT and Australian Government funds for a variety of training initiatives and is responsible for the approval and variation of training contracts for Australian Apprenticeships in the ACT.
Student Conduct The policy by which all 91ÊÓƵ manages students whose behaviour does not meet the 91ÊÓƵ Student Code of Conduct on 91ÊÓƵ property or engaged in 91ÊÓƵ related activities offsite e.g. offsite delivery of 91ÊÓƵ courses/subjects, an approved field trip/excursion or an approved vocational placement. 91ÊÓƵ staff are authorised to act and make decisions, to varying degrees as prescribed by 91ÊÓƵ delegations and detailed within the Student Conduct Procedures.
Student Fee The amount listed on the student invoice which incorporates the Course fee, any non-discretionary material fees and any excursion fees.
Student of 91ÊÓƵ A person becomes a student of 91ÊÓƵ when he/she is enrolled in classes provided by 91ÊÓƵ
Student - Currently enrolled A person who has not completed a Course of study and is enrolled into classes. These people are entitled to all of the rights as listed in the Student Information Guide.
Student – Domestic A person who is an Australian or New Zealand citizen, a permanent Australian resident or holder of an Australian permanent resident humanitarian visa.
Student - External A person who is currently enrolled at another educational institution, where the Course is being taught by 91ÊÓƵ.
Student - Financial A currently enrolled student who has paid in full; or has transferred the liability of the fees on to a third party (sponsored); or has applied for FEE-HELP/VET Student Loan for all of the fees and charges for which they are liable.
Student - Former A person becomes a former student of 91ÊÓƵ if he/she has not enrolled into classes for 6 months and/or has as a restrictive hold on their record for 6 consecutive months or more. Former students forfeit their rights at 91ÊÓƵ.
Student - Full-time A currently enrolled student who has enrolled for classes with a nominal study load of at least 15 hours per week or totalling more than 270 hours per semester, or who has enrolled for classes totalling less than 15 hours (270 hours per semester) nominal study load per week but deemed to be full-time by the College Director responsible for the student’s primary enrolment. International Students must be enrolled in full-time CRICOS approved course/s.
Student - International A person who is on a visa (including visa subclass 820) which does not classify that person as a Permanent Resident of Australia. International Students must be enrolled in a full-time CRICOS approved course/s. See Department of Immigration and Border Protection for student visa types.
Student - Not currently enrolled A person who is not enrolled in any classes at 91ÊÓƵ.
Student - Non-Financial A currently enrolled student who has not paid in full; or has not transferred the liability of the fees on to a third party (sponsored); or has not applied for FEE-HELP/VET Student Loan for all of the fees and charges for which they are liable.
Student - Part-time A currently enrolled student who is not deemed to be full-time. Studying less than 270 hours per semester.
Student Reservist A current volunteer member of the Australian Defence Forces Reserve who is a current enrolled 91ÊÓƵ student.
Student - Restricted A currently enrolled student who has a restrictive hold against their student record.
Student - Temporary Domestic A current enrolled student of 91ÊÓƵ who is on a temporary visa who is awaiting permanent residency for visa categories. See Department of Immigration and Border Protection for student visa types.
Student Visa A visa granted under the Migration Act 1958 to overseas students. The Department of Immigration and Border Protection administers the Act and issuing of visas.
Study Period for International Students A defined amount of time for a student to complete study. For most 91ÊÓƵ Courses a study period refers to either a term or semester depending on the course CRICOS registration. An exception to this is ELICOS Course: 5, 10, 15 or 20 week study blocks depending on level of English in which the student is enrolled.
Subject Smallest learning product within 91ÊÓƵ's Learning Management System. May be a national unit of competency, higher education subject, BSSS-accredited subject, national module, 91ÊÓƵ-subject mapped to a competency for commercial or grading, or a non-accredited subject. Subjects make up a Course.
Suspend Action taken in accordance with the Student Conduct and Disciplinary Policy to compel a student from attending or studying at 91ÊÓƵ for a defined period of time.
Tertiary Education Quality and Standards Agency (TEQSA) TEQSA is Australia's regulatory and quality agency for higher education. TEQSA regulates university and non-university higher education providers, monitors quality and sets standards.
Testamur An official certification document that confirms that a qualification has been awarded to a student.
Time Out A specific period of suspension from all 91ÊÓƵ sites for a maximum of two weeks, applied where a serious threat or act of violence (witnessed by staff or un-biased parties) has occurred and the incident will be dealt with through the stage four disciplinary process.
Training Initiatives Unit (TIU) TIU is a centralised support team dedicated to the administrative arrangements under 91ÊÓƵ's ACTFA. TIU's centralised support extends to all 91ÊÓƵ students that are studying in a Course funded by a training initiative in the ACT, including Australian Apprenticeships and Skilled Capital (or the equivalent).
Training plan proposal (TPP) A NSW School Based Apprenticeship and Traineeship (SBAT) training plan.
Trainee Person employed in a recognised traineeship vocation who has entered into an Australian Apprenticeships Training Contract with their employer.
Training Plan Documented Course of training and assessment for an individual student. It is developed by a RTO in consultation with the student and, where required by the training initiative, by the employer, as the basis for training and assessing a person undertaking a training course or qualification.
Training Product AQF qualification, skill set, unit of competency, short course and module.
National Register of information on Training Packages, Training.gov.au The official Qualifications, Courses, Units of Competency and Registered Training Organisations (RTOs).
Training and Youth Internet Management Systems (TYIMS) Is the key IT support system that tracks Australian Apprentice and employer relationships, determines eligibility for, and makes payments and tracks performance of ANPs.
Unique Student Identifier (USI) A number issued by the Australian Government that enables students to access their full transcript of any accredited VET training they have undertaken from the time the USI came into effect in semester 1, 2015.
Unsatisfactory Student Conduct Any behaviour undertaken by a student which is not consistent with the 91ÊÓƵ Student Code of Conduct (see also Student Conduct Policy and Student Conduct Procedures)
User Choice National funding policy for Australian Apprenticeships promoting choice in training services provided to employers and Australian Apprentices. Under User Choice the State Training Authority (STA) administers payments to RTOs, as a contribution towards the cost of training.
VET Student Loan An Australian Government income contingent loan available to students enrolled in an eligible VET unit of study.
Vocational Education and Training Regulator Act 2011 This Act oversights the provision of VET by RTOs. Its objects are to:

  1. to provide for national consistency in the regulation of vocational education and training (VET); and
  2. to regulate VET using:
    - (i) a standards-based quality framework; and
    - (ii) risk assessments, where appropriate; and
  3. to protect and enhance:
    - (i) quality, flexibility and innovation in VET; and
    - (ii) Australia's reputation for VET nationally and internationally; and
  4. to provide a regulatory framework that encourages and promotes a VET system that is appropriate to meet Australia's social and economic needs for a highly educated and skilled population; and
  5. to protect students undertaking, or proposing to undertake, Australian VET by ensuring the provision of quality VET;
  6. to facilitate access to accurate information relating to the quality of VET.
Work Health and Safety (WHS) The prevention of injury, ill health and disease arising from exposure to occupational hazards by providing and maintaining a safe and healthy work environment.
Workplace The legal definition of workplace includes any work activity, a work organised social activity and work outside the physical boundaries of the work site.